T.I. (Tom) McLaughlin
MCT, MCSE, MCSA, MOUS, CTT+, A+, Network+, Security+, B-Admin, XHTML
E-mail: tom@digitalsmiles.com Website: www.tomax7.com or
www.digitalsmiles.com
Quality Training and Web Positioning * Making learning fun again!
________________________________________
Applications: From DOS to Windows 7, from Microsoft Office 97 to 2010
including Word, Excel, PowerPoint, Outlook, and the new Expression Web.
CompTIA courses include A+ and Network+.
Summary:
A computer trainer who is down to earth and enjoys seeing students light up
when they learn the courseware. Approachable and knowledgeable Tom can
fulfill many roles, from trainer to computer repair to web design, he has
experience in many roles. His greatest asset is his knowledge and humour.
Experience/Projects as an Independent Contract Trainer – Digital Smiles Inc.
Spring 2011 - Global Knowledge (Toronto)
• CompTIA A+ and Network+ training.
• Taught RCMP, OLG, Kitchener Police Services.
• Trained in Mississauga, Ottawa, Kitchener, Ontario locations.
Fall 2010 - Canadian Pacific (Calgary) via Tricon Technical Services
• Windows 7 and Office 2010 training for staff Word, Excel, PowerPoint,
Outlook.
• Worked with IT team in doing the training rollout
• Assisted via email/helpdesk for Office questions
Spring 2010 – Chevron (Calgary) via Global Knowledge Inc.
• Office 2007 training for staff – Word, Excel, PowerPoint, Outlook.
• Worked with IT team in incorporating eDocs (Document Manager Program).
• Trained in all products Levels 1 to 3 using ElementK manuals.
Spring 2010 – Grande Cache Coal via New Era Technology
• Office 2003 Training for coal mine staff doing upgrades.
• Instructed in Microsoft Project 2007 Level 1 and referenced 2003 version.
• Trained to a wide range of skill sets.
Spring 2010 – Red Deer College (RDC), Red Deer, Alberta
• Developed a one day SharePoint End User training session for staff spread
over two weeks.
• Worked with SharePoint design team indigo ice on new the Interface for
staff.
• Worked with Web Services and IT team at RDC for permissions and process.
• Worked with Marketing and Communication team for Writing for the Web
session.
Spring/Summer 2009 - Chevron (Calgary & St. John’s) via Global Knowledge
Inc.
• Provided Vista and Office 2007 rollout training for the large corporation.
• Used in-house training material to conduct hands-on sessions.
• Created practice exercises for Office 2007 Word/Excel/PowerPoint/Outlook.
• Adapted and worked within the ‘Chevron Way’ or large corporate culture.
Fall 2008 – Teck Coal (Elk Valley Coal)
• Provided Vista and Office 2007 rollout training for the large corporation
• Used Element-K materials and personal examples
• Classes had from beginner users to advanced users in the same class
• Taught at 4 mine sites in British Columbia Elk Valley/Sparwood area.
Summer 2007- 2008 – Operations Manager – ctc TrainCanada
• Oversee a 10 room training facility – from manuals to instructors to
classrooms functions.
• Update contracts and negotiation process with Contractors and Vendors.
• Provide direct supervision of instructors and staff members.
• Minor bookkeeping with Invoicing and Accounts Receivable.
• Oversaw physical move from a 7 room centre to a 10 room location.
Education as an in-class student or self-study.
Fall 2010: Office 2010 and Windows 7
• Preparing for training on Office 2010, Windows7 and Server 2008 releases
• Self-taught, have virtual practice network set up at home.
Spring 2010: SharePoint 2007, – Self
Study
• Preparing for training on SharePoint 2007
• Self-taught, have virtual practice network set up at home.
Fall 2009: CompTIA CTT (Certified Technical Trainer) certification attained.
• Written exam and 20 minute training video tape submission.
Fall 2008: Microsoft SharePoint 2007 - MindSharp
• SharePoint 2007 Power/End User and Administrative courses
• Formalized courses in a classroom environment
2006: CompTIA Security+
• Self study for Security certification
2006: Windows Vista, Microsoft Office 2007
• Ongoing studies, self taught, currently planning.
2004/2006: Windows 2003, Apple OSX (Tiger), Linux Novell Suse
• Ongoing studies, self taught, create and use own network at home.
2003 Cisco CCNA Administrator Course – Infogem (Educore)
• A five day “boot camp” course on Cisco routers, switches and permissions
2000-2001 E-Commerce Wireless Programming Course - ATTA Training &
Development
• The program involves leading edge training and hands-on project
development in the E-Business environment
• Skills exposed to: Visual Basic 6, Visual Interdev, SQL7, Oracle8,
Wireless protocols (WAP), JavaScript, XML, UML internet languages, Citrix
software and HTML web design implementations.
2000 Upgrade Studies – Boot Camp Microsoft Windows 2000 - ATTA Training
• Fast paced one week long "boot camp" training for upgrading from NT4 to
Windows2000 to take advantage of the new properties of Windows2000,
implementation and troubleshooting
1999 Graduate - Microsoft Certified Trainer Certification - Trab Training
Inc.
• A Microsoft authorized education course designed to help instructors
improve their communication skills and qualify to deliver Microsoft Official
Curriculum (MOC) instructor-led courses to computer professionals.
1999 Graduate - Microsoft Certified Systems Engineer & A+ Hardware - Drake
International Training Centre
• Microsoft Official Curriculum course for Windows NT 4.0.
• Studied network application, Internet access and security.
• Hardware and Windows 95, DOS 6.22 software studies.
1995 Graduate - Business Management - SAIT - Diploma
• Majoring in Marketing as well as Public Relations matters.
References:
Elaire Frenette (Red Deer College),
Elaire.Frenette@rdc.ab.ca
Program Coordinator | Continuing Education
Red Deer College | 100 College Boulevard | Red Deer | AB | T4N 5H5
work 403.342.3433 | cell 403.506.9503 | fax 403.342.3278
Pat Methuen (Bow Valley College).
pmethuen@bowvalleycollege.ca
Continuing Education/Workplace Development
403-410-1590
Chevron Canada
Tim Lafferty or Reg Klics.
Feedback:
-"Tom was actually very interesting and kept our attention on the
various tools (in Outlook) and how to use it. He also answered all our
questions and if something was not known, he would actually look up the info
to make sure he gave us accurate information. I really enjoyed him and would
recommend him highly."
- The Instructor, Tom, very informative, helpful, knowledgeable man. His wit
lightened up the week and made for a very pleasant week.
- Excellent Instructor. Highly motivated and enthusiastic. Makes learning
easy and enjoyable. I knew nothing about computers coming in the first day
and feel very well informed & confident upon leaving.
- Tom is an extremely knowledgeable instructor with a relaxing teaching
style. I would personally highly recommend to because of his knowledge,
delivery and personality.
- Tom was a very thorough teacher. He presented the material in clear "plain
English" way - and added some humor. He also had very good analogies that
made things easier to understand.
- The instructor has a lot of patience! Thank you! I was getting frustrated
but he helped me beat the problem!
You can look up one of my Metrics That Matter (MTM) feedback on a Server
2003 MOC course.
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID: 738835
Access Code: digitalsmiles
Microsoft Profile Site: https://www.mcpvirtualbusinesscard.com/VBCServer/tomax7/profile
Further feedback may be read at: http://www.tomax7.com/testimonials.html or
upon request.
Tom can be found on Google in #1-4 spots with these key words:“calgary
microsoft trainer”, “microsoft trainer”, “aplus notes”, “a+ notes”, “web
design notes”, "free office 2007 notes",
“mcse notes”, “tom mclaughlin”, “network plus notes”, "cisco router notes", and “please laugh”.
